What's Included With Your Keepsake Jewellery Order?

June 16, 2026

7 minute read

Summary: Every keepsake from Memories of You is accompanied by thoughtfully prepared documentation that reflects the same care, craftsmanship and attention to detail as the jewellery itself.

Introduction

Receiving your finished keepsake is a truly special moment. Whether your jewellery contains breastmilk, cremation ashes, a lock of hair, dried flowers, pet fur, umbilical cord, fabric or another treasured inclusion, it's far more than a beautiful piece of jewellery—it's a tangible reminder of love, connection and life's most meaningful moments.

At Memories of You, we believe your experience shouldn't end when your keepsake arrives. Every order is accompanied by thoughtfully prepared documentation designed to give you confidence in the authenticity, craftsmanship and ongoing care of your jewellery.

From the moment your precious inclusions arrive at our studio to the day your finished keepsake is placed in your hands, every step is handled with care, respect and meticulous attention to detail. The documents included with your order reflect that commitment.

Key Takeaways

Every keepsake includes carefully prepared documentation.
Your Certificate of Authenticity confirms your jewellery was handcrafted using your supplied inclusions.
Your Care Guide helps preserve your keepsake for many years to come.
Your Warranty provides peace of mind and confidence in our craftsmanship.
Our Handling Log demonstrates the care taken with your precious inclusions throughout the creation process.

Certificate of Authenticity

Every Memories of You keepsake is individually handcrafted using the inclusions you entrust to us.

Your Certificate of Authenticity confirms that your keepsake stone has been personally created in our Australian studio using your supplied inclusions and professional preservation methods.

It serves as a lasting record of your keepsake's origin and craftsmanship, making it especially meaningful if your jewellery is one day passed down through your family as a treasured heirloom.

Unlike mass-produced jewellery, no two keepsakes are ever identical. Your certificate celebrates the individuality of your piece and the unique memories it preserves.

Your Inclusion Chain of Custody & Handling Log

When you send irreplaceable keepsakes such as breastmilk, cremation ashes, hair or dried flowers, you're placing enormous trust in the person creating your jewellery.

We take that responsibility seriously.

Every order follows a carefully managed handling process designed to ensure your precious inclusions remain safe, organised and individually identified throughout their journey.

Your Handling Log records each important stage, including:

Receipt of your inclusions
Secure identification and storage
Individual handling throughout production
Creation of your keepsake
Return of remaining inclusions where applicable

This careful process provides reassurance that your memories are treated with the respect and attention they deserve from beginning to end.

Your Keepsake Care Guide

Your keepsake has been created to accompany you through life's everyday moments.

Although our professionally preserved keepsake stones are designed for lasting beauty, a little care will help them remain as beautiful as the day they arrive.

Your Care Guide includes practical advice on:

Daily wear
Cleaning your jewellery safely
Storing your keepsake correctly
Protecting it from harsh chemicals
Avoiding prolonged UV exposure
Swimming and bathing recommendations
Caring for sterling silver
Long-term preservation tips

Following these simple guidelines will help ensure your jewellery continues to honour your memories for many years to come.

Your Warranty Information

We proudly stand behind every piece we create.

Your Warranty Information explains exactly what is covered, including manufacturing workmanship and craftsmanship, along with clear guidance on how to contact us should you ever require assistance.

We believe transparency is an important part of exceptional customer service, and we want you to feel completely confident in your keepsake long after it leaves our studio.

More Than Beautiful Packaging

Every element included with your keepsake has been carefully considered.

The documentation isn't simply paperwork—it's part of your keepsake's story.

Together, your Certificate of Authenticity, Chain of Custody & Handling Log, Care Guide and Warranty create a permanent record of your jewellery's journey, reflecting the same level of care that went into crafting the piece itself.

It's our way of giving you confidence that your memories have been treated with professionalism, respect and compassion from the very beginning.

Helpful Tip

Keep your Certificate of Authenticity and Care Guide in a safe place alongside your keepsake box. They become part of your jewellery's story and may be especially meaningful if your keepsake is treasured by future generations.

Why Choose Memories of You?

At Memories of You, we understand that you're trusting us with something truly irreplaceable.

Every keepsake is handcrafted in Australia using your own treasured inclusions and professionally preserved using carefully selected materials and techniques designed for lasting beauty.

Beyond creating beautiful jewellery, we're committed to providing a transparent, reassuring experience from start to finish. From secure handling of your inclusions to detailed documentation accompanying every order, our goal is to give you complete confidence throughout your keepsake journey.

Because preserving memories is about more than jewellery—it's about preserving trust.

Frequently Asked Questions

Do all keepsakes receive a Certificate of Authenticity?

Yes. Every handcrafted keepsake from Memories of You is accompanied by its own Certificate of Authenticity.

Will I receive care instructions?

Absolutely. Every order includes a comprehensive Care Guide to help you keep your jewellery looking its best.

What is the Handling Log?

The Handling Log documents the careful process your precious inclusions follow while in our care, providing additional reassurance throughout the creation process.

Is there a warranty?

Yes. Every keepsake is supplied with warranty information outlining our workmanship guarantee and the support available should you need assistance.

Can I keep the documentation?

Of course. Many customers choose to keep their documentation with their keepsake box as part of their jewellery's story, particularly when they intend to pass the piece on as a family heirloom.

Ready to Preserve Your Memories?

Your memories deserve exceptional care from the moment they leave your hands until the day your finished keepsake arrives home.

If you're ready to create a personalised keepsake that honours your story with compassion, craftsmanship and complete transparency, we'd be honoured to create something truly meaningful for you.

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